Supplier Management

Monitoring, Escalation & Stabilization

Supplier Management

Description

Industrialization Support, new line ramp-up
Supplier capacity boost
Escalation procedures
Supplier development (Logistic, Quality, Capacity and B2B-Communication)
Digitization support for transparency over global supplier performance

Approach

Initial supplier analysis
On-site support assuring parts availability
Transparency and communication enhancement
Operational improvements

Toolbox

APQP training
8D’s and problem solving
Report standardization/ communication
Lean tools and project Mgt.
Coverage Tool
Quality Monitor

Supplier Management

- Standard Approach -

Critical Supplier Identification

KPI monitoring (Quality, Logistics,
Scope Allignment Performance, etc.)

Scope Allignment

Interviews with customer
Supplier notification
- Scope
- Support requirements

On-Site Intervention

Team Introduction

Intervention Phase

KPI and customer complaints
follow-up
Meetings set-up and LOP follow up
Escalation process adherance
Taskforce coordination
Hands-on support (lean, quality and
PM tools)

Stabilization

Stabilizad KPIs
Closed Customer Complaints
De-escalated supplier
Completed critical launch phase

Operational Improvement

Transformation tools
implementation and training
- Lean
- Quality
- PM

Interested? Questions?

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